How to fix pretty much everything.

Even a system as good as the Oculus Rift can run into problems, both in the hardware and software ends. To make troubleshooting as simple as possible, we have assembled all articles into this one handy guide. Here's how to fix pretty much every problem you'll run into with your Rift.

If you've exhausted all fixes and are at the point of exasperation due to not being able to fix your Rift yourself, it's time to contact Oculus support.

How to fix Oculus Rift display problems

How to fix Oculus Rift display problems

Display issues are some of the most common problems you'll encounter. Here's how to fix them.

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Run the Oculus compatibility tool

Is your PC up to snuff? Official Rift minimum requirements are as follow:

  • Video Card: NVIDIA GTX 970 / AMD R9 290 equivalent or greater
  • Processor: Intel i5-4590 equivalent or greater
  • Memory: 8GB RAM
  • Video Output: Compatible HDMI 1.3 video output
  • USB Ports: 3x USB 3.0 ports plus 1x USB 2.0 port
  • OS: Windows 7 SP1 64 bit or newer

Can't figure out where things went wrong? Use the Oculus compatibility tool to automatically detect problems.

Update your GPU drivers

You just picked up a beefy new graphics card, but you're still having issues. Did you update the drivers?

NVIDIA drivers support page

AMD drivers support page

Check all connections

Cable health

  • Unplug all Rift cables from your PC and use compressed air (or your lungs) to blow out the ports.

  • Make sure your HDMI and USB 3.0 cables and ports haven't suffered any damage — crimped pins and bent plastic are a sure sign.

  • Ensure the Rift's HDMI cable is plugged into the port on your graphics card rather than your motherboard.

  • Using both HDMI ports on your GPU can cause problems with your Rift. Instead of using both, use a DVI adapter that doesn't lower display quality. This one by Rankie is a great choice.

See at Amazon

Test your Rift on another PC

Still not sure if it's your Rift or your PC? Find a friend with a powerful computer and hook your Rift up to their machine. This should help you figure out which piece of hardware is causing problems.

How to fix Oculus Rift calibration problems

The temperature in your VR space can seriously affect your head-mounted display. The Inertial Measurement Unit (IMU) in your Rift doesn't handle fluctuations very well, and your display can experience lag or appear tilted even after calibration. Here's how to fix calibration issues.

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  1. Unplug your Rift and leave it in a cool, dry place overnight.
  2. Set your Rift upside down on a flat surface and keep other electronics away — phones vibrating while the Rift calibrates can mess things up.
  3. Close any Oculus games and the Oculus app on your PC.
  4. Plug your Rift's HDMI and USB cable into your PC.
  5. Click here to download the IMU calibration tool.
  6. Click the IMU file when it has completed downloading.
  7. Click Extract all.

    Click the IMU file you downloaded. Click Extract All.

  8. Click Extract.
  9. Double-click IMUCalibration.

    Click Extract. Double-click IMUCalibration.

  10. Double-click IMUTempCalibration.exe. This will run the calibration tool.

    Double-click IMUTempCalibration.exe.

When the calibration tool is finished running, try again to play a game in Oculus. The tilted display should be righted, and you shouldn't experience any latency or lag issues.

How to fix Rift USB problems

Some Rift users have experienced problems with the USB controller on their motherboard. The response from Oculus is to update drivers or buy a USB expansion card, but if you want a real solution, check out these motherboards that work with your Rift.

Motherboards that work with Oculus Rift

How to fix one Rift headphone not working

The first thing you want to do is swap the headphones around to make sure it's not a hardware failure. If the faulty headphone works on the other side of the Rift, it's time to look into your PC's audio settings.

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  1. Right-click the speaker button in your system tray.
  2. Click Playback devices.
  3. Right-click Headphone - Rift Audio.

    Click Playback devices. Right-click Headphone - Oculus Rift.

  4. Click Set as Default Device.
  5. Click OK.

    Click Set as Default Device. Click OK.

How to fix popping audio in Oculus Rift headphones

The general consensus regarding the cause of this problem is incompatibilities with your motherboard and the Oculus Rift. Inateck has a PCI-E to USB 3.0 expansion card available on Amazon for about $30 that has solved the popping audio problem for Rift users.

See at Amazon

How to get Oculus Rift audio working with SteamVR

SteamVR and Rift work pretty well together, but sometimes you need to tweak a few things to get the audio working properly.

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  1. Launch SteamVR from your desktop, Start menu, or taskbar.
  2. Click the dropdown arrow next to SteamVR.

    Launch SteamVR. Click the dropdown arrow.

  3. Click Settings.
  4. Click Audio.

    Click Settings. Click Audio.

  5. Click the dropdown arrow in the When SteamVR is active, set playback device to field.
  6. Click Headphones (Rift Audio).

    Click the dropdown arrow. Click Headphones (Rift Audio).

  7. Click the dropdown arrow next to the When SteamVR is exited, set playback device to field.
  8. Click your standard speakers you use when not in VR.

    Click the dropdown arrow. Click your standard speakers.

How to fix 'Oculus Runtime Service unavailable' error

Your Oculus app sometimes won't open; instead, it will bring up a runtime error. Here's how to fix it.

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  1. Hit Windows key + R on your keyboard to launch the Run window.
  2. Type services.msc.
  3. Click OK.

    Type services.msc. Click OK.

  4. Click Oculus VR Runtime Service.
  5. Click Start in the Start the service line to the left of the window.

    Click Oculus VR Runtime Service. Click Start in the Start the service line.

How to set the Oculus Runtime service to run with PC startup

Instead of dealing with this problem or a regular basis, you can set the service to run when your PC boots.

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  1. Hit Windows key + R on your keyboard to launch the Run window.
  2. Type services.msc.
  3. Click OK.

    Type services.msc. Click OK.

  4. Right-click Oculus VR Runtime Service.
  5. Click Properties.

    Right-click Oculus VR Runtime Service. Click Start in the Start the service line.

  6. Click the drop-down arrow next to Startup type.
  7. Click Automatic.

    Click the drop-down arrow next to Startup type. Click Automatic.

  8. Click Apply.
  9. Click OK.

    Click Apply. Click OK.

How to fix 'Library actions not allowed while in an app' error

The Oculus app doesn't currently allow you to download an experience and play a different experience at the same time. Even when you're finished playing, attempting to download a game in the Oculus app can sometimes prompt an error to occur — this is because the process keeps running in the background. Virtual Desktop is notorious for keeping a process going in the background. Here's how to fix it.

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  1. Hit Ctrl + Shift + Esc on your keyboard to bring up Task Manager.
  2. Click Virtual Desktop. It is located near the bottom of the list, so you'll have to scroll down a bit. If you don't find Virtual Desktop in your list of background processes, look for any other apps you recently had open.
  3. Click End Task.

    Click Virtual Desktop or any other Oculus apps running in background processes. Click End Task.

Try to open an app in the Oculus app. If you get the same error, save anything you have going on and restart your PC. This should reset everything and allow you to open and play an app in your Rift.

How to fix not being able to select anything in Oculus Home with the Oculus remote

Sometimes your Oculus remote won't let you select anything within Oculus Home. Here's how to fix it.

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  1. Launch the Oculus app from your desktop, Start menu, or taskbar.
  2. Click the Settings button in the top right corner of the window. It looks like a gear.

    Launch the Oculus app. Click the Settings button.

  3. Click Settings.
  4. Click Devices.

    Click Settings. Click Devices.

  5. Click Configure Rift.
  6. Click Add Remote.

    Click Configure Rift. Click Add Remote.

  7. Click and hold the Oculus button and Select button on your Oculus remote until the remote syncs with your PC.

How to fix not being able to select anything in Oculus Home with the Xbox controller

Sometimes your Xbox controller won't let you select anything within Oculus Home. Here's how to fix it.

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  1. Launch the Windows Store from your desktop, Start menu, or taskbar.
  2. Click the Search field.
  3. Type Xbox accessories.

    Click the Search field. Type xbox accessories.

  4. Click Xbox Accessories. It should be the first option in the dropdown list.
  5. Click Install.

    Click Xbox Accessories. Click Install.

  6. Click Open.
  7. Click Update required. This will automatically appear if your controller requires an update.

    Click Open. Click Update required.