How to fix the most common Oculus Rift error codes

Oculus Rift is a top-tier VR headset, but that doesn't mean you won't occasionally see an error code pop up. There is no official list of error codes and how to fix them, but we scoured the internet and came up with a list of some of the most common ones out there. Best part: there are fixes.

Error code 7

This is an error that occurs when attempting to install the Oculus app on your PC. It has something to do with permissions out of whack, and the fix that seems to work for a lot of people involves reordering permissions through your PC's registry.

Remember, dealing with your registry can go awry, so always create a backup of your PC before making any changes.

  1. Right-click the Start button.
  2. Click Search.
  3. Type regedit and hit Enter on your keyboard.

    Click Search. Type regedit.

  4. Double-click HKEY_LOCAL_MACHINE.
  5. Double-click SOFTWARE.

    Double-click HKEY_LOCAL_MACHINE. Double-click SOFTWARE.

  6. Double-click WOW6432Node.
  7. Double-click Oculus VR, LLC.

    Double-click WOW6432Node. Double-click Oculus VR, LLC.

  8. Right-click Oculus.
  9. Click Permissions.

    Right-click Oculus. Click Permissions.

At this point, a small window should appear asking you if you'd like to reorder permissions. Click OK, click OK again when the process is complete, then attempt to install the Oculus app again.

Error code 43

This error pops up when attempting to update the firmware of your Rift. One potential fix seems to involve reinstalling your USB drivers.

  1. Right-click the Start button.
  2. Click Device Manager.

    Right-click the Start button. Click Device Manager.

  3. Double-click Universal Serial Bus controllers.
  4. Right-click the top option in the dropdown list.

    Double-click Universal Serial Bus controllers. Right-click the top option.

  5. Click Update driver.
  6. Click Browse my computer for driver software.

    Click Update driver. Click Browse my computer for driver software.

  7. Click Let me pick from a list of available drivers on my computer.
  8. Click the option in the Model pane of the window.

    Click Let me pick from a list of available drivers on my computer. Click the option in the Model pane.

  9. Click Next.
  10. Click Close.

    Click Next. Click Close.

You now want to repeat steps 4-10 with each item in the Universal Serial Bus controllers dropdown list.

Error code 3000

You will no doubt only see error code 3000 if you're running a Kepler NVIDIA card and attempt to enable Asynchronous Timewarp. As it stands now, only Maxwell and Pascal GPUs support ASW.

Error code 8602

The 860X errors all seem to stem from sensor/USB issues. In this case, it's something to do with your PC not being able to recognize all sensors at once. A possible fix is to plug them in one at a time and run the sensor setup through the Oculus app.

  1. Unplug all sensors from your PC.
  2. Launch the Oculus app from your Start menu, taskbar, or desktop.
  3. Click the gear button.

    Launch the Oculus app. Click the gear button.

  4. Click Settings.
  5. Click Devices.

    Click Settings. Click Devices.

  6. Click Configure Rift.
  7. Click Sensor Setup.

    Click Configure Rift. Click Sensor Setup.

  8. Click Continue.
  9. Plug one sensor into a USB port on your PC.
  10. Click Try Again.

    Click Continue. Click Try Again.

Your first sensor should be detected and a green OK should appear next to it in the list. Plug in the next sensor and let it be detected before continuing.

Error code 8606

Another tracking/sensor error, code 8606 has been solved by cleaning the face of the sensor in question (you might as well clean all of them), but it's also been solved by plugging the sensors into different USB ports on the PC.

For example, if you have two or three sensors all plugged into the same USB 3.0 hub on the back of your PC, try unplugging one and using a USB port on the front of the PC. Even if it's a USB 2.0 port, it might solve the problem.

Error code 8609

Error code 8609 is seen frequently by people who have extended their sensor's USB cable. It likely has something to do with an insufficient amount of power reaching the sensor. Five-foot extension cables seem to cause the most trouble and there is no definitive fix other than shortening the extension.

However, others without cable extensions have also seen this error when setting things up. One possible problem is that not all sensors can see the head-mounted display while the setup is running. Place the HMD in the middle of the VR space and try going through the setup again.

  1. Launch the Oculus app from your Start menu, taskbar, or desktop.
  2. Click the gear button.
  3. Click Settings.

    Click the gear button. Click Settings.

  4. Click Devices.
  5. Click Configure Rift.

    Click Devices. Click Configure Rift.

  6. Click Sensor Setup.
  7. Click Continue.

    Click Sensor Setup. Click Continue.

Error code 1971017

The Oculus app doesn't like when you download experiences and play at the same time, and you'll usually see error 1971017 pop up. There is also a problem with Virtual Desktop not shutting down properly after running, which makes the Oculus app think it can't let you download anything new.

We've already covered this issue in a separate article with a bit more information, but it really only takes three steps to fix.

  1. Hit Ctrl + Shift + Esc on your keyboard to bring up Task Manager.
  2. Click Virtual Desktop. It is located near the bottom of the list, so you'll have to scroll down a bit. If you don't find Virtual Desktop in your list of background processes, look for any other apps you recently had open.
  3. Click End Task.

    Click Virtual Desktop or any other Oculus apps running in background processes. Click End Task.

Try to open an app in the Oculus app. If you get the same error, save anything you have going on and restart your PC. This should reset everything and allow you to open and play an app in your Rift.

Error code 1971021

This error results when your OS is reinstalled and Oculus can't find the Redistributables folder. Any games you attempt to download and install won't be able to finalize.

To fix this problem, you will need to have a copy of your old Redistributables and Software folder; drag them into the new Oculus installation folder that was created after the OS reinstall. After a restart of the Oculus app, you should be able to finalize the download and installation of games.

Error code OVR18154622 or OVR89313696

When downloading new experiences, you might notice that they aren't actually downloading and are instead sitting in a queue. Attempting to force any experiences in the queue to download then results in an internal error with either code OVR18154622 or OVR89313696.

There's no concrete reason why this occurs, but a fix involves signing out of the Oculus app.

  1. Click the gear button in the top-right corner of the Oculus app.
  2. Click Sign Out.
  3. Click Sign in.

    Click Sign Out. Click Sign In.

  4. Type your email address and password.
  5. Click Sign In.

    Type your email address and password. Click Sign In.

This should kick your download queue into gear. If it doesn't, try restarting your PC between signing out and signing in.

More troubleshooting

Have another problem with your Rift? Be sure to check out our full troubleshooting guide.

Oculus Rift troubleshooting guide

Oculus Rift


Oculus Rift


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