Display issues with your Oculus Rift are pretty much the epitome of frustrating. You just want to have some fun! Why can't the screen cooperate? Here are some tips to help you get your Rift's display back on track, and to get yourself back into VR.
- Run the Oculus compatibility tool
- Update your graphics card drivers
- Check all connections
- Test your Rift on another PC
- Contact Oculus support
Run the Oculus compatibility tool
There's nothing worse than buying an Oculus Rift and realizing you don't have the hardware to run it. Official Oculus Rift minimum requirements are as follow:
- Video Card: NVIDIA GTX 970 / AMD R9 290 equivalent or greater
- Processor: Intel i5-4590 equivalent or greater
- Memory: 8GB RAM
- Video Output: Compatible HDMI 1.3 video output
- USB Ports: 3x USB 3.0 ports plus 1x USB 2.0 port
- OS: Windows 7 SP1 64 bit or newer
Problems can still occur even though it appears you have adequate hardware. Whether it's a USB compatibility issue brought on by your motherboard or an HDMI issue brought on by an outdated graphics card (GPU), Oculus's compatibility tool will often detect the problem and offer a solution.
Update your graphics card drivers
Your hardware checks out — you didn't just buy a beefy graphics card for no reason! — but you're still having issues with the display in your Rift.
Check all connections
Now that you've checked your hardware's compatibility and have updated your drivers, you should check to make sure all your connections are clean and secure.
Unplug your Rift from your PC and, if you have some on-hand, use compressed air to blow out your HDMI and USB 3.0 ports. You can also blow into the ports if you don't have any compressed air.
Check your HDMI and USB 3.0 ports and cables for signs of any damage. Crimped pins or bent plastic is a sign that your port or cable is causing your display problems.
Ensure your HDMI cable is plugged into the port on your graphics card. If it is plugged into the port on your motherboard, this could be the root of your display problems. If you're not sure which port belongs to GPU and motherboard, either open up your case and look or try both ports to see which one works.
Using both HDMI ports on your GPU can cause a problem with your Rift. If your monitor connects via HDMI, try using a DVI adapter. This one by Rankie is a great option that won't crap on display quality.
Test your Rift on another PC
Your hardware has more than enough power to run your Rift, all drivers are up to date, and your connections are sound — you're still having problems with your Rift's display.
If you have a friend who has a PC capable of running your Rift, ask for a favor. Testing your Rift on another PC to see if the problems are solved — or changed at all — is a good indicator of whether or not it's your actual Rift that's faulty.
If, say, you're seeing static in the display while plugged into your PC, but don't see the same static when plugged into your friend's PC, there's likely a problem with your HDMI port on your graphics card.
Contact Oculus support
If you've exhausted all options and believe the display problem lies in the hardware of the Rift itself, it's time to open a support ticket with Oculus.
It generally takes about 24-48 hours to get a response, but times do vary. If your Rift is deemed faulty and is still under warranty, Oculus will request you to send it back to them for repair or replacement.
Problems with your Rift display
Have you had any problems with your Rift's display? What was the solution? Let us know about it in the comments section below!
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