The integration of Windows Mixed Reality (WMR) with SteamVR has gone quite smoothly, and most people are enjoying Steam's enormous library of content within their WMR headsets. No platform is without issue, however, and some might be experiencing some problems with their motion controllers. Let's take a look at how to fix this issue.
Test things out in the Windows Mixed Reality Portal
If you're seeing some issues with your WMR motion controllers when used with SteamVR, the first thing you want to do is go back to the Windows Mixed Reality Portal and see if the controllers are working there.
- Right-click the SteamVR button in your system tray.
It wouldn't hurt to also completely close the Windows Mixed Reality Portal and start fresh, re-launching it from your Start menu, desktop, or taskbar.
From your Cliff House, test to see if your motion controllers are working as they usually do. If they aren't working properly in your Cliff House, check out our guide on properly connecting your motion controllers as well as our larger WMR troubleshooting guide.
If your motion controllers are working properly in the Cliff House, launch a SteamVR experience again, whether from your regular desktop or from inside WMR.
My Windows Mixed Reality motion controllers are reversed!
If you launch into a SteamVR experience and notice that your motion controllers aren't displaying the proper orientation (your left controller looks like your right controller, for example), just click the right joystick to get them re-oriented.
If the motion controller issue persists
If your motion controllers continue to give you problems within SteamVR, you can submit feedback with Microsoft so that they can better deal with the issue.
- Launch the Feedback Hub from the Start menu, desktop, or taskbar.
- Click Add new feedback.
- Type your issue.
Click the dropdown menu in the Select a category and subcategory section.
- Click Mixed Reality.
Click the dropdown menu next to Mixed Reality.
- Click Device.
More Windows Mixed Reality resources
Be sure to check out our Windows Mixed Reality Ultimate Guide for far more information about this emerging VR platform.