A sudden black out can ruin your enjoyment of VR, but don't worry, it's easy to fix.

You're ready to roll and playing through the latest level of Here They Lie when suddenly your screen goes completely black. Not only have you gotten sucked out of the VR world you were hanging out in, but you've probably also screwed something up inside the game — especially if you were in the middle of something hectic. This is a seriously aggravating problem, but it is one that is pretty easy to fix in just a few short minutes.

What's going on

If you've ever been in the middle of a particularly frantic firefight, or running from a beast hiding between buildings and then had the screen on your PlayStation VR cut out you are already well acquainted with just how jarring and frustrating this experience can be. While it's definitely no fun when it happens, it is pretty easy to fix. This problem is caused by one of two things, either a problem with a connection, or the camera having issues seeing the lights on the helmet.

The first thing that you want to do is double check to make sure that the camera can properly see all the lights on your PlayStation VR helmet. Ensure that you're a decent distance away from the camera, that any lights are dimmed, and that you've turned off any other LCD screens that the camera might be able to see. If you've just purchased your PlayStation VR be sure that you pull the stickers on the side of the helmet off before you play, as this can cause the issue for some people.

If everything looks good to go with the helmet, then you will need to check the connections of your cables. Be sure to completely turn off your PlayStation 4 console before checking any wires. PlayStation VR has a fair few cables that allow you to play, so you'll want to ensure that everything is snugly attached. The best way to go about this is by checking each wire. If everything feels fine, then you may want to unplug and then replug everything in.

At this point you should be good to go, without any random blackouts while enjoying your time in VR.

Step by Step instructions

  1. Check that the PlayStation Camera can properly see all lights on your VR helmet
  2. Ensure there are no other bright lights, LCD screens, or stickers that will block or obscure the helmet lights from the camera.
  3. Turn off your PlayStation 4 console
  4. Double check that all cords are firmly plugged in